Experience : Min. 2 years

Education : Min. Bachelors degree from a reputed institute

Responsibilities :

• Ensuring smooth back-end operations for all stores in NCR and Ahmedabad
• Inventory management
• Warehouse management
• Freight & logistics

Strategy & Process

• Develop processes to ensure overall operations efficiency with respect to inventory, freight, warehouse space and all other aspects of supply chain
• Plan in advance for the warehousing, inventory and transportation requirements for the new products that are constantly being introduced
• Plan in advance for large volumes during festive season
• Maintain awareness of latest supply chain trends in the industry
• Spend time in stores with sales teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies

Warehouse

• Driving end to end warehouse operations including inbound, inventory management, outbound and returns
• Driving cost control measures and process improvement initiatives for all the warehouses under control
• Designing and maintaining warehouse KPIs and metrics aimed at improving the overall efficiency
• Ensuring adherence with applicable licenses and regulations
• Identify location for new warehouses to accommodate future growth

Inventory

• Procurement & replenishment analysis & review of products as well as packaging inventory at the warehouse as well as at stores
• Ensure accurate monthly reporting around inventory, out of stock, lead times, fill rates etc.
• Minimise shrinkage and ensure nil stock-out at stores

Logistics

• Handle in-bound as well as outbound logistics
• Develop SLAs with transporters and ensure regular monitoring of the performance
• Coordinate with transporters to ensure timely and cost-efficient delivery
• Coordinate with aggregators to fulfill app orders
• Constantly explore cost efficiencies in the transport chain
• Plan and handle transportation requirements around festive season sales
• Gradually develop an owned fleet for critical transportation requirements

Staff

• Management of ~100 warehouse employees (on-roll and off-roll) including planning, budgeting, recruitment, performance assessment and handling all employee grievances
• Provide regular training to improve the skillset and efficiency of the warehouse staff
• Ensure that staff is adhering to hygiene standards and minimize wastage and shrinkage
• Shift scheduling to ensure peak operational efficiency

Data

• Prepare regular reports on the warehouse operations capturing key KPIs
• Work closely with the data team to provide relevant information

Bulk sales

• Plan for and handle significant increase in volumes during festive season
• Fulfillment of bulk orders generated by corporate sales team

Skills required :

• Strong managerial skills with ability to coach and train
• Proven ability to recruit
• Good planning and organizational skills
• Strong communication skills both verbal and written. English proficiency is must
• Proficiency in MS Office, particular MS Excel
• Understanding of warehouse operations and concepts along with the principles of lean and six sigma
• Knowledge the different SOPs/SLAs and metrics used at the warehouse
• FMCG / groceries / Apparel supply chain experience will be highly valued
• Should be flexible to travel to different company locations

Experience : Flexible

Education : Min. Bachelors degree from a reputed institute

Responsibilities :

• Identify and onboard new products on the FoodMemories platform

New vendors

• Develop a state wise and category wise database of renowned vendors and items
• Approach vendors to negotiate onboarding on FoodMemories platform
• Work with vendors to agree on commercial terms and logistics arrangement
• Produce content for website and app for the most iconic new vendors / products
• Work with vendors to improve suitability of products for the FoodMemories platform

Packaging

• Identify packaging needs for existing and new products and develop innovative solutions to ensure FoodMemories branding for each product
• Develop suitable visual and written content for packaging

White label / Co-branded products

• Identify products / cateogires well suited for white labeling / co-branding
• Develop strategy to introduce white label products
• Work with select vendors to develop co-branded products

Content, promotion and social media

• Produce content for website and app for the most iconic new vendors / products
• Produce content for promotional activities associated with specific states / vendors / products
• Products festivals and occasion specific content for select products / vendors
• Work with vendors to coordinate promotional activities on social media platforms

Skills required :

• Deep passion for food
• Self starter with ability to take initiatives
• Strong communication skills both verbal and written.English proficiency is must
• Good negotiation skills
• Good sense of design and presentation
• Education background in food related sectors or access to food related social networks / writers would be a plus
• Should be flexible in transitioning between roles in thecompany
• Should be flexible to travel to different company locations

Experience : Min. 1 year

Education : Masters degree from a reputed institute

Responsibilities :

• Prepare a comprehensive strategy around data analytics for understanding and evaluating trends and insights in sales, customer behavior and operational efficiency
• Focus on creating a data-informed culture within the organization

Collection

• Translate business needs into analytical problems, and work with functional teams to gather relevant data
• Acquire data from primary or secondary data sources and maintain databases/data systems and identify, analyze, and interpret trends or patterns
• Work with various teams to define the data collection requirements of the business for the purpose of future work and also to ensure the quality and reliability of data
• Evaluate various tools available in the market and adopt the most relevant tools that satisfy near term and medium term business requirements

Reporting

• Develop data-driven frameworks for decision making that can lead to actionable recommendations
• Identify and monitor important metrics/KPI for each function
• Develop innovative ways for information visualization,
• Create impactful presentations summarizing analytical findings for various stakeholders
• Deliver dashboards & reports across functions to support the decision making process
• Set visibility formats that will be used regularly in real time to interpret the health of operations

Insights

• Analyze data to uncover insights on customer behavior, sales effectiveness and operational efficiency
• Present insightful weekly and monthly business review presentations summarizing data on overall business and financial performance
• Extract actionable insights by analysing large, complex, multi-dimensional customer behaviour data sets
• Make recommendations through funnels, cohort analyses, long-term trends, user segmentation, regression models etc.

Skills required :

• Strong analytical aptitude and logical reasoning ability
• Ability to marry the deep knowledge of analytics with commercial requirements of the business
• Familiarity with KPIs and industry benchmarks used to evaluate new age businesses; preferably in the Ecommerce and Retail space
• Excellent presentation and data visualization skills
• Able to work independently and take complete ownership from problem identification, requirement gathering to delivery and socialization of analysis
• Proficiency in at least one statistical and other tools/languages - R/Python/SAS;
• Ability to synthesize unstructured data and find actionable themes/insights
• Strong problem-solving skills
• Strong communication skills both verbal and written. English proficiency is must

Experience : Min. 2 years

Education : Masters degree from a reputed institute

Responsibilities :

• Responsible for developing and implementing digital sales strategy through website and app and run it like an independent business unit
• Develop, own, manage and execute, end-to-end, online/ecommerce activities across multiple platforms.
• Hire, mentor and build a strong team of competent people handling various aspects of digital channel
• Achieve targets of contribution of digital channel to total sales
• Analyse, review, recommendand build strategic changes and sound processes that drive business growth by increasing visitors, improving conversion rates, capturing large average order size and managing margin performance
• Oversee and execute Pan-India level e-commerce deliveries
• Oversee and execute same city store deliveries
• Work on the customer experience related aspects like shopping, delivery and staff experience
• Give feedback on consumer-facing activities such as UI/UX for the website and the app
• Work closely with the other stake-holders within the organisation and integrate the online and offline business in order to achieve synergies

Skills required :

• Demonstrated ability to develop or enhance web-based services that meet consumer needs or solve business problems
• Work experience in E-commerce industry will be preferred
• Should be well versed with the principles of visual display; loyalty programs; consumer behaviour and have a deep understanding of retail industry and competitors
• Strong managerial skills with ability to coach and train
• Proven ability to recruit
• Good planning and organizational skills
• Strong communication skills both verbal and written. English proficiency is must
• Proficiency in MS Office
• FMCG / groceries / Apparel supply chain experience
• Should be flexible to travel to different company locations

Experience : Min. 1 year

Education : Min. Bachelors degree from a reputed institute

Responsibilities :

• Build and execute a comprehensive social media strategy through creativity, competitive research, platform determination, benchmarking, messaging and audience identification
• Set up and optimize company pages within each platform to enhance the visibility and brand image of the Company
• Create timely and engaging viral content optimized for platform used and intended audience
• Ideate and create strategies for brand campaigns and Viral campaigns
• Undertake on-site and off-site SEO
• Professionally engage with customers on the relevant platforms
• Manage & daily follow ups on 'Postings & Scheduling' Calendar for all social media platforms and timely re-iterations as per campaign requirements
• Connect with relevant social media influencers
• Regularly monitor competitor social media sites
• Stay current with social media trends and tools
• Gather the visitors data and analyse efficacy for improvement in social media campaign - define KPIs for the same
• Arranging events and contests to enhance follower/fan engagement
• Actively manage feedbacks/reviews on relevant platforms
• Manage campaign expenses, and ensure adherence with the budget, while achieving highest efficiency

Skills required :

• Digital media background with prior experience in Digital Marketing, Social Media campaigns, and Social Media Outreach
• Good knowledge of SEO, SMO, Content Marketing
• Demonstrable social networking experience
• Knowledge of social analytics tools
• Strong communication skills both verbal and written. English proficiency is must
• Good sense of design and presentation
• Background in food related sectors or access to food related social networks / writers would be a plus

Experience : Min. 1 year

Education : Chartered Accountant

Responsibilities :

• Responsible for all financial and fiscal management aspects of company operations

Accounts & Internal audit

• Computation of monthly management accounts
• Ensure compliance with applicable accounting standards
• Timely and smooth completion of Internal, Statutory and Tax Audits, Transfer pricing
• Computation of trade accruals, inventory and other accounts
• Liaison for any queries related to external audit
• Develop robust internal control procedures

Fund raising and Investor relations

• Assist in due diligence exercise during fund raises
• Maintain the company financial model
• Prepare quarterly financial update reports for investors

Reporting

• Assist in preparation of Company’s business plan
• Prepare and maintain reports on various financial aspects of the business viz. working capital efficiency, profitability etc, cost base etc and assist senior management in driving efficiencies in the business.
• Manage the entire information reporting process across the organization. Ensure timely reporting of key metrics through a MIS

Cashflow

• Revenue & receivable reconciliation with POS & payment gateways
• Managing treasury & cash funds for the company on a consolidated basis
• Develop and maintain relationships with banks
• Ensure timely collection of outstanding payments from clients
• Ensure efficient payment cycles to service providers
• Ensure timely payments of employee dues, statutory dues and corporate bills

Skills required :

• Outstanding knack of numbers
• Highly analytical mindset
• Expert in Tally
• Strong communication skills both verbal and written. English proficiency is must
• Proficiency in MS Office
• Prior experience in accounts, audit or as a financial controller will be an advantage

Experience : Flexible

Education : Min. Bachelors degree from a reputed institute

Responsibilities :

• Overall assistance at the corporate office
• Professionally responding to inbound communication requests from vendors, customers and other stakeholders
• Managing office supplies
• Managing housekeeping staff
• Assisting other employees in admin matters for efficient time management
• Setup and maintain document filing system

Skills required :

• Excellent personality and grooming standards
• Strong team player
• Reliable and trustworthy
• Strong communication skills both verbal and written. English proficiency is must
• Proficiency in MS Office